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Shipping & Payment Policies
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Shipping
Policy
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GENERAL
SHIPPING POLICY:
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Shipping charges for shower doors are based on UPS Freight & Fed-Ex Freight Standard Rates.
Residential Delivery: Defined as a shipment to a residential location neighborhood, the driver may assist but is only required to get the load
to the tailgate of the delivery truck. Any additional delivery services will be at the request and responsibility of the consignee.
Commercial Delivery: Defined as a commercial buisness location with regular business operating hours & capable of receiving a delivery via tractor/trailer. The driver may assist but is only required to get the load
to the tailgate of the delivery truck.
Customer Pick-Up: Picked up at or warehouse in Tempe AZ.
To preview the shipping charges, enter
the items you want to order into your shopping cart. When
you're done, this will display all available shipping & handeling costs.
Shipping is available to all of our customers
who place orders to be shipped to one of the 48 contiguous
United States.
Orders
to be shipped to
Alaska and Hawaii are sent by the appropriate carrier for that area. and may incurr additional costs.
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DELIVERY & SHIPPING TIMES:
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Stock Shower Enclosures ship out of our warehouse within 7 days from date of order.
Special order items that are not in stock are shipped within
10 - 14 days from date of order.
It takes 2-5 days of transit time to reach the destination.
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SHIPPING WEIGHTS:
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 | 3/16" Bypass Bath tub & Shower Doors | 75 LBS to 115 LBS
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 | 1/4" Bypass Bath tub & Shower Doors | 100 LBS to 125 LBS
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 | 5/16" Bypass Bath tub & Shower Doors | 125 LBS to 150 LBS
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BACKORDERS:
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It is extremely rare to have a backordered item, in the event it occurs you will be contacted via email.
If you choose to remove the backordered item from your order,
a refund will be issued that is consistent with the original
method of payment.
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DAMAGE:
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Inspect packages for damage, In the event damage occurs during transit, please follow these steps.
A. If you know that there is broken glass which will be obvious (when tempered glass breaks, it shatters into thousands of pieces). DO NOT ACCEPT THE SHIPMENT Notify us of the situation and we will reship the order.
B. If you suspect minor damage, open the carton to determine the extent of damage, We can replace any metal component very quickly. MAKE A NOTE ON THE DELIVERY RECEIPT OF THE DAMAGE We will promptly send out the replacement part.
TAKE PICTURES OF ANY DAMAGED FREIGHT THAT IS ACCEPTED
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RETURNS:
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We do not accept returns due to the nature of the high cost of shipping. Be absolutely certain of the order you are placing.
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INTERNATIONAL SHIPPING POLICY:
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We are unable to offer shipping outside of
the United States.
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Payment
Policy
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PAYMENT METHODS:
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We Accept the following Mothods of Payment:
ONLINE - Payment online via PayPal or Google Checkout
TELEPHONE - We can take Credit Card information verbally over the phone.
MAIL - You can send a Check, Cashiers Check or Money Order to our address as listed on the contact page.
BANK TRANSFER - Contact us for the proceedures.
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PAYMENT TYPES
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We Accept VISA, MC, American Express, Discover, Paypal, Google CheckOut, Personal Checks, Money Orders & Bank Transfers
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